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Our Privacy Policy


Personalytics is a self-improvement toolkit based on A.I. It allows us to track all wellness data in one place by connecting user’s existing wearables and chatting with an AI coach via Facebook. Then, Personalytics interprets wellness data and sends daily insights and a personalized weekly dashboard. The insights cover the following areas of wellness: nutrition, weight, fitness, sleep, and mindfulness. The main purpose of the product is to increase user’s self-awareness of wellness and nudge the user to optimize your behavior.

Your privacy is crucial to us and here is how we protect it:

1. Information we collect

We only collect data from users that is required for Personalytics to function.


1. Google Fit data


The data we receive is enlisted here:


Out of all Google Fit data, we only receive:

  • Activity data

  • Body data

  • Nutrition data


No other data points are collected from your smartphone, or wearable devices. We never add or update any existing data in your Google Account.

2. Self-tracking data

We also collect your subjective assessment on the following points: healthiness of food, quality of food, water intake, body fitness, body soreness, type of exercise, time of exercise, alcohol intake, energy, productivity, stress, mood, meditation, socializing, social exploration. This data is used to enriched the insights we derive from the data. As wearable devices collect more data points automatically, we will work to incorporate these data points into our product, and update this Privacy Policy accordingly.

2. How we protect information

We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. Since part of the service is keeping your history for you to view later, we will generally retain data as much as possible. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems.

Where permissible, we will also delete your Personal Data upon your request. If you have questions about our data retention practices, please contact us through our Support Team (

We implement appropriate technical and organizational safeguards to protect against unauthorized or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss, or inadvertent disclosure of your information or content.

3. When we collect information

  1. When you create an account at

  2. When you input Fitness and Wellness Data within our Services through the daily self-tracking form.

  3. When you use your wearable or other connected fitness devices, or interact with it.

  4. When you give us permission to sync Google Fit data.

  5. When you connect an integration to sync data to your account.

  6. When you communicate with us or sign up for promotional materials.

  7. When you engage with our online communities or advertising.

  8. When you access third party products and services that are connected to our service via Google Fit.

  9. When you connect with us through social media.

  10. When we collect data from third parties or publicly-available sources.

  11. When we leverage and/or collect cookies, device IDs, Location, data from the environment, and other standard and commonly used data collection technologies.

  12. When we aggregate or synthesize data.

  13. When you take fitness tests or assessments; share content or achievements, or invite friends.

  14. When we comply with Legal Requirements or Obligations, Law Enforcement, and for Public Safety Purposes (Country/Region-specific Disclosures may apply). 

4. How we use information

We mostly handle Personal Information for the following reasons:

Providing services. We use the personal information you submit to operate, maintain, customize, and provide you the features and functionality of Personalytics. That includes processing payments, analyzing wellness data, and delivering results like weekly wellness dashboards and daily insights. Personalytics needs to read data from your Google Account to provide you the service. We never add or update any existing data in your Google Account.

Accounts. The use of our service requires a connection with an existing Google account.

Communicating with you. When you contact us to solve a problem that you have reported, our team members may be required to process your personal data to help you. They will not be able to view your personal data that we collected from your Google Fit account.

Improving our service. We may use your anonymous personal data and customer support data to improve our service. We may also need to process certain data in order to correct or modify software settings. We also may use certain information generated by you internally for website analytics, technical problem-solving, maintaining security, and personalizing our content.

5. How we share information

Note that your data is never sold to any third party. Your data is stored in secure environments and only authorized staff members have access to it.

We may disclose your Personal Data for the purposes as described in the prior section of this Privacy Policy, and in the following ways:

  1. To Service Providers and Vendors

  2. For Advertising and Marketing

  3. For Certain Analytics and Improvement

  4. For Legal Compliance, Law Enforcement, and Public Safety Purposes

We use PayPal ( and Yandex Checkout ( to manage User subscriptions and your email address, credit card information, and subscription payment history are shared with this company. As it is a legal requirement for us to keep accounting records, we're legally unable to delete your email address and payment records from PayPal and Yandex Checkout when your account is deleted.

We also use Google Analytics and Wix analytics tools to track visitors to our Site but we do not share any personally identifiable information.

6. How we delete information and accounts

You control your data: you can request your dataset at any time, or you can request that your data is deleted from our servers. If you wish to delete your data and your account, please go to the bot menu by typing anything or by clicking on Bot settings in the Facebook messenger chat with Personalytics. In the bot menu, select "Delete my account". Once upon you submit a request, all your data will be permanently deleted within 30 days of your request. Once deleted, your account will no longer be accessible and cannot be restored. If you have deleted your Personalytics account and wish to use our Services again, simply create a new account.

7. Changes to this Privacy Policy

By using the Site and service, you agree to the current Privacy Policy. This Privacy Policy was last updated on July 8, 2020. If we change our privacy policies and procedures, we will post those changes on the Site to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

8. How to contact us

In case of any questions or concerns about our Privacy Policy, contact us at

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